Affordable, reliable,
and safe water
resources for our
community.
Important Announcement(s)
Hillside Service Area: Leak Repair – Monday April 13th, 2025 Disruption of service due to a water leak repair, is limited to 6 customers who are being notified via email and text message. You may experience intermittent times of no water. We will have the water returned as soon as we possibly can and appreciate your patience during this time. Monday, April 13th, 2025 Between 8 a.m. and 5 p.m. It is recommended that you shut off your electric hot water tank during the outage to prevent possible damage to the tank. North Kootenai Water District is not responsible for damage to hot water tanks. Depressurization of this repair presents an opportunity for water to back-siphon into the water main. District operators will collect microbial samples after completing the repair to ensure the integrity of the water supply. Sample results will be posted to our website upon receipt. For more information on depressurization, please click here.
District Water Quality Reports have been updated to include all sampling data through 2025 and are available here. Not sure of the name of the system you receive your water from…please click here to review the District’s service area map.
Help us to notify you of important District information and updates. Sign up for text alerts here.
Planning to Implement Irrigation Upgrades? Check out the District’s new conservation rebate program to see if you qualify for a credit to your water bill.
No Alerts to report at this time.
All systems are operational.
Quick Access to Helpful Information
Mission and Values
Mission Statement
“The mission of the North Kootenai Water District is to provide affordable, reliable, and safe water resources to our customers.”
“We strive to achieve this through professional management, fiscal responsibility, customer satisfaction, governmental compliance and conservation. We do this in the public’s trust, while protecting the water quality of our greater community.”
Vision Statement
The North Kootenai Water District Board’s vision is to achieve customer satisfaction while providing our employees a workplace environment that enhances performance, resulting in achievement of District goals and mission.
Service Areas
Serving fifteen individual water systems with
non contiguous boundaries within a two hundred
square mile area.
Current and Future Projects
Gozzer Ranch Infrastructure Improvements Update
Chilco Service Area Pump Upsize
Hillside – Clarkview Tank
Our Story
North Kootenai Water and Sewer District’s origins began with our community’s vote to form a non-profit water district to acquire nine local privately owned water systems. The ballot measure was driven by customers seeking improved water service. In 1998, District customers approved a second ballot measure to purchase the nine systems and fund much-needed improvements.
The community service principles the District was founded on continue to drive us as we have grown to serve over 13,000 people throughout Kootenai County through 15 individual water systems and one wastewater system.
The District’s Mission Statement is to provide affordable, reliable, and safe water sources to our customers. We strive to achieve this through professional management, fiscal responsibility, customer satisfaction, governmental compliance, and conservation. We do this in the public’s trust while protecting the greater water quality of our community. It’s what we do.
Quiet Heroes of Public Health Protection
“As a water or wastewater system operator, how many lives do you touch every day?” This is a question trainer Mary Howell often asks operators. When Suzanne Scheidt worked with water system operators throughout North Idaho in her prior career with IDEQ, she often referred to them as the quiet heroes of public health protection
When we excel in our responsibility to the community to provide safe drinking water, no one should notice we are there.
Read Stories of Your Quiet Heroes of Public Health Protection
Answers to
Important Questions
