13649 N. Meyer Road, Rathdrum ID 83858
208-687-6593 (ph) 208-687-6597 (fax)
Office Hours:  6:00 a.m. - 4:30 p.m. Mon.- Thurs. 
Phones:  6:00 a.m. - 4:20 p.m.
In the event of an after hours emergency, please call our answering service at 208-769-3565.

CLOSED: FRIDAYS, SATURDAYS & SUNDAYS


North Kootenai Water & Sewer District

DUE TO CORONA VIRUS 'COVID-19' CONCERNS, THE OFFICE WILL BE CLOSED TO PUBLIC ACCESS UNTIL FURTHER NOTICE
  • Customers making payments can either:  mail payment, leave payment in the drop box in our parking lot, leave payment in the drop box located on the customer service counter at the Super 1 in Hayden, or, make payment through our website.
  • Contractors can email or phone Robin at Robinp@nkwsd.com, or 208-687-6593, with your request and someone will get back with you as soon as possible.
  • Other questions, or concerns - call 208-687-6593 and leave a message, or email contactus@nkwsd.com and someone will get back with you as soon as possible.
  • Have an after-hours emergency - call 208-687-6593, your call will be forwarded to our answering service and they will contact the oncall technician for you.
  • Deliveries are to be left at the front door, in the newly enclosed area.
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MISSION STATEMENT:

"The mission of the North Kootenai Water District is to provide affordable, reliable, and safe water resources to our customers.

"We strive to achieve this through professional management, fiscal responsibility, customer satisfaction, governmental compliance and conservation. We do this in the public's trust, while protecting the water quality of our greater community."

VISION STATEMENT:

The North Kootenai Water District Board's vision is to achieve customer satisfaction while providing our employees a work place environment that enhances performance, resulting in achievement of District goals and mission.

The Board of Directors meet the first and third Thursday of each month (except holidays), at 12:30 p.m., in the office of the District located at 13649 North Meyer Road, Rathdrum, ID 83858.


News, Outages & Alerts

Water Shutdown - West Hayden Estates
02/25/20 - We have a leak in the main waterline.  We have shut the water off and are repairing the leak.  We will have the water restored as soon as possible but this could take several hours. 
Fee Payments:
Due to the paperwork involved, Annexation Fees, Capitalization Fees & Hookup Fees will not be taken after 4:00 p.m. daily. 

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