13649 N. Meyer Road, Rathdrum ID 83858
208-687-6593 (ph) 208-687-6597 (fax)
Office Hours:  6:00 a.m. - 4:30 p.m. Mon.- Thurs. 
Phones:  6:00 a.m. - 4:20 p.m.
In the event of an after hours emergency, please call our answering service at 208-769-3565.

CLOSED: FRIDAYS, SATURDAYS & SUNDAYS


North Kootenai Water & Sewer District

DUE TO CORONA VIRUS 'COVID-19' CONCERNS, THE OFFICE WILL BE CLOSED TO PUBLIC ACCESS UNTIL FURTHER NOTICE
  • Customers making payments can either:  mail payment, leave payment in the drop box in our parking lot, leave payment in the drop box located on the customer service counter at the Super 1 in Hayden, or, make payment through our website.
  • Contractors can email or phone Robin at Robinp@nkwsd.com, or 208-687-6593, with your request and someone will get back with you as soon as possible.
  • Other questions, or concerns - call 208-687-6593 and leave a message, or email contactus@nkwsd.com and someone will get back with you as soon as possible.
  • Have an after-hours emergency - call 208-687-6593, your call will be forwarded to our answering service and they will contact the oncall technician for you.
  • Deliveries are to be left at the front door, in the newly enclosed area.

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MISSION STATEMENT:

"The mission of the North Kootenai Water District is to provide affordable, reliable, and safe water resources to our customers.

"We strive to achieve this through professional management, fiscal responsibility, customer satisfaction, governmental compliance and conservation. We do this in the public's trust, while protecting the water quality of our greater community."

VISION STATEMENT:

The North Kootenai Water District Board's vision is to achieve customer satisfaction while providing our employees a work place environment that enhances performance, resulting in achievement of District goals and mission.

The Board of Directors meet the first and third Thursday of each month (except holidays), at 12:30 p.m., in the office of the District located at 13649 North Meyer Road, Rathdrum, ID 83858.


News, Outages & Alerts

****Twin Lakes Residents****
Customers who live on Lakeview Blvd and Cummings Loop may be without water for a period of time today due to a main line leak that was found.  Our crew is working on this and if your water is out, please know that it should be restored no later than 5:00 pm today. We apologize for this unforeseen outage and appreciate your understanding. If you have any questions, please call the District Office. 

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